[2020]

2020 Cloud provides you with everything you need to browse, search and then add catalog products into your designs. You will also be able to view the very latest 2020 news instantly within your 2020 software.

Here’s a 3 minute overview of how it works

We’ve also put together a few short video tutorials to help you get started with 2020 Cloud. You may have seen these in individual posts already, but here is a convenient index for your reference. Each video is around 1-2 minutes in duration.

• Product Information and Adding
• Access and Newsfeed
• Refine Product Results
• Finding Products
• Configuring The Browser

In order to take advantage of the new features of 2020 Cloud, you will need to install the latest version of 2020 Fusion (available via the standard application download mechanism) and create a 2020 Cloud Account – please be sure to set the correct Market Region in your user profile.

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[Kelly Robinson]

Hi. I have lost the 2020 Cloud side bar when I am in a plan. Can someone advise how I can get this back. Each time I click the 2020 Cloud link nothing happens.

 

Thanks

[James Wilson]

Hi Kelly, is your issue with the side bar now resolved? Thanks

[Michelle]

Hi, I just updated to 2020 Design 11 and cloud gives me an error message. “There is a problem with your server or internet connection. Please try again later.” This has been going on for 2 days. any suggestions? thanks

[Steven]

Hi Michelle, In this case I suggest contacting the support department as we will need to verify what’s causing the connection issue.

2020 Design support:

Toll free: 1-866-697-2020

Thanks!

[Ernesto]

anyone here how to select manufacturer here because i only see is decorative item row please help me

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[2020]

Hi Ernesto,
Your profile is set to a Market Region of ‘Other Region’ in which there is currently only one Cloud catalog. You can change this region in your 2020 Cloud account settings – we currently have additional catalogs available for customers in UK, Canada, USA and France.

Hope that helps!

[barry blaine]

Hi. I had the same issue as Ernesto but i changed my profile to UK and still cannot see any new catalogue options. i have shut down and restarted fusion with no effect. any ideas?

Barry

[James Wilson]

Hi Barry

Could you provide me a few manufacturers you are seeing in the ‘drop down’ list so that I can verify some things for you?

Thanks

James

[James Wilson]

Hi Barry

It’s good to hear that you’re now fully operational with 2020 Cloud.

Thanks

James

[Claus Holm]

When I am in 2020, I can’t log in. and when I press the icloud tab Say it is a fault with PCS controller

[Ollie Farrant]

Hi Claus

I have just sent you a email!

Thanks

Ollie

[darren mckeown]

Hi i was wondering is there an issue with the cloud at the moment. when i go to search for something all i’m getting is an egg timer icon and a blue circle. i have emptied my cashe and signed out but nothing helps.

 

regards

[Ollie Farrant]

Hi Darren,

We are looking into this issue currently, for the time being can you try deselecting some of the catalogues when searching in the 2020 cloud browser? As opposed to having all catalogues selected when searching.

Failing the above, please can you email me at fusionsupport@2020spaces.com and i can assist further.

Thanks,

Ollie

[darren mckeown]

Hi Ollie

yes that has helped.

thanks for the reply

regards

Darren

[mariana Crispim]

We purchased the subscription last week at the orlando KBIS conference and we have not been able to use it at all. It tells us there is a problem connecting to 2020 cloud and for us to connect with support. Our internet is working for everything else. Service is either not available or not responding, we need support.

[darren mckeown]

Hi, is the cloud browser offline this morning. i cant seam to sign in to it and its not letting me click on it?