[Edith]

Upcoming Scheduled Maintenance Notice

 

Dear 2020 Customer,

On Saturday, August 15th, 2020 between 3:00 and 5:00 AM, there will be maintenance performed by our provider.

As a precaution, we would like to recommend the below to help ensure access to 2020 Design.

Follow these steps below the day before to avoid issues Signing into the application.

• Sign in to the machine you plan to use before the update window

• Do not sign out of the program

• Close out of 2020 only by clicking on “X” located at the top right-hand side

 

Steps to open 2020 applications during the update time window

2020 Design

Version 11.9 and older

• Disable all internet connections both wired and wireless

• Open the 2020 Design application on the machine you last signed in to

Version 11.10 and newer

• Open the 2020 Design application on the machine you last signed in to

 

We apologize for the inconvenience. Thank you for your understanding.

2020 Customer Support