Upcoming schedule maintenance notice

    • July 8, 2020 at 5:59 pm #288792
      Edith
      Participant

      Upcoming Schedule Maintenance Notice

       

      Dear 2020 Customer,

      On Sunday, July 12th, 2020 between Midnight and 6:00 AM, there will be maintenance performed by our internet supplier. This maintenance may require downtime of up to 30 minutes.
      As a precaution, we would like to recommend the below to help ensure access to 2020 Design.

      Follow these steps before the update time window
      • Sign in to the machine you plan to use before the update window
      • Do not sign out of the program
      • Close out of 2020 only by clicking on “X” located at the top right-hand side

      Steps to open 2020 applications during the update time window
      2020 Design
      Version 11.9 and older
      • Disable all internet connections both wired and wireless
      • Open the 2020 Design application on the machine you last signed in to
      Version 11.10 and newer
      • Open the 2020 Design application on the machine you last signed in to

       

      We apologize for the inconvenience. Thank you for your understanding.

      2020 Customer Support

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