Print Function Disabled

To Parent Forum

- May 11, 2020 at 10:36 am #281618
  
  Shelley Harbin
  Participant
  
  Hello All
  
  Beginning on Friday, one of the designer’s here in our office “Print” label became disfuntional. On her drop down menu, it is very light in font. Any idea on how to rectify this issue?
- May 11, 2020 at 4:31 pm #281676
  
  Kristopher Papaleo
  Participant
  
  Hi Shelley,
  
  We haven’t been having any issues to do with printing so i’m thinking there might be an issue with either the program itself or the file itself.
  
  One thing you can try doing is running basic maintenance on the program. To do that, please click HERE for the article to guide you. Keep in mind that basic maintenance will reset the program back to its default settings.
  
  If it still doesn’t work after that, then I would suggest to give our support team a call. You can reach us by calling 1.800.697.2020.
  
  Kris

You must be logged in to reply to this topic.